Grattan Academy

Frequently asked questions

Who can register?

Anyone can register. These courses are designed for and targeted at those working in, or influencing, public policy fields, in particular public servants at APS or EL classifications or equivalent, but you can still register if you are not working as a public servant.

How will the course be delivered?

Changing Public Policy courses are delivered as either in person or online sessions – this will be specified in the course detail. Making Killer Charts courses are delivered online. We do not deliver courses in hybrid sessions, so if a course is specified as being in person, no online access is available, and vice-versa.

When is my booking for a course confirmed?

Once you register on the website for a course, your place in the course is confirmed only once you have made payment. Payment must be made before the course starts.

My employer will be paying for the course. How do I arrange an invoice?

Register on the website for a course, and then get in touch with us via academy@grattan.edu.au to let us know the contact details of your employer’s finance team and any specified reference numbers such as a purchase order. As payment must be made before the course starts, please ensure you register with sufficient time to allow your employer’s payment processes to be completed.

There are no dates available that I can attend. How do I register interest?

Register your interest in by completing the course registration form selecting ‘Expression of interest – no dates available’ as your course date option. We can also work with your organisation to custom-build a course that works for your needs. Please get in touch with us via academy@grattan.edu.au.

Do you provide any subsidised places?

We are not currently offering subsidised places.

I am no longer able to attend the course that I have booked and paid for. Is it possible to get a refund?

We will provide a 100% refund if you give at least two full working days’ notice before the date of your course, otherwise we reserve the right to retain the full course fee. Alternatively, you can find someone from your organisation to take your place instead. If you want to do the course another time, please register your interest on the website, and we will be in touch.